We want you to be happy with your order.
Unfortunately, due to the nature of digital downloads, there are absolutely NO refunds or exchanges available for embroidery patterns. If you have any issues with your digital downloads, please email me at email@example.com. I’m happy to help you.
For physical items such as finished embroidery pieces, custom orders, kits, etc. we do NOT except returns or exchanges.
Each product listing includes everything you need to know about your purchase. Please review the product descriptions for dimensions and product details.